Is United Airlines Charging Change Fees?

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United Airlines is a popular airline that has been in the news recently due to their change fee policies. Many passengers are wondering whether or not United Airlines is still charging change fees. If you are planning to fly with United Airlines in the near future, it is important to understand their change fee policies so that you can make informed decisions about your travel plans.

In this article, we will explore whether or not United Airlines is charging change fees, what their policies are, and how they compare to other airlines. Whether you are a frequent flyer or a casual traveler, this information will be valuable in helping you navigate the complexities of airline travel and make the best decisions for your trip. So, let’s get started and find out what United Airlines is doing about change fees!

Is United Airlines Charging Change Fees?

Is United Airlines Charging Change Fees?

United Airlines is one of the major airlines in the United States, operating flights to over 300 destinations worldwide. Since the COVID-19 pandemic outbreak, the airline industry has been severely impacted, and United Airlines has been forced to make several changes to its policies and procedures. One of the most significant changes that United Airlines has made is with regards to change fees. In this article, we will discuss whether United Airlines is charging change fees and what it means for passengers.

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What are Change Fees?

Change fees are charges that airlines impose on passengers who wish to make changes to their flight itinerary. These changes could include changing the dates of travel, the destination, or the class of service. Change fees can vary depending on the airline, the type of ticket purchased, and the time of the change request.

United Airlines Change Fee Policy

In August 2020, United Airlines announced that it was eliminating change fees for most tickets purchased for travel within the United States. This means that passengers can make changes to their itinerary without incurring any fees. However, there are some exceptions to this policy. Basic Economy tickets are not eligible for free changes, and passengers may be required to pay a fare difference if the new itinerary is more expensive than the original.

International Travel

For international travel, United Airlines has also eliminated change fees for most tickets. However, passengers may still be required to pay a fare difference if the new itinerary is more expensive than the original. Additionally, some destinations may have specific entry requirements, such as quarantine periods or COVID-19 testing, that passengers must comply with. If a passenger is unable to meet these requirements, they may need to change their itinerary, and fees may apply.

Benefits of United Airlines Change Fee Policy

The elimination of change fees by United Airlines has several benefits for passengers. Firstly, passengers have more flexibility when it comes to their travel plans. They can make changes to their itinerary without worrying about incurring additional fees. This is particularly beneficial during the COVID-19 pandemic, where travel restrictions and quarantine requirements are constantly changing.

Secondly, the elimination of change fees can help improve customer satisfaction. Passengers are more likely to book with United Airlines if they know that they can change their plans without being penalized. This can lead to increased loyalty and repeat business.

United Airlines vs. Competitors

United Airlines is not the only airline that has eliminated change fees. In fact, several other major airlines, including American Airlines and Delta Air Lines, have also announced similar policies. However, United Airlines was the first major airline to eliminate change fees, and its policy applies to more types of tickets than its competitors.

Conclusion

In conclusion, United Airlines is not charging change fees for most tickets purchased for travel within the United States and internationally. This policy provides passengers with more flexibility and can help improve customer satisfaction. While other airlines have also eliminated change fees, United Airlines was the first major airline to do so and offers more extensive coverage. Passengers should still be aware of any entry requirements for their destination and ensure that they comply with them to avoid additional fees.

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Frequently Asked Questions

What is United Airlines’ policy on change fees?

United Airlines has recently announced that it is permanently eliminating change fees for all standard Economy and Premium cabin tickets for travel within the U.S., effective immediately. This applies to all tickets, including the airline’s most affordable fares, which were previously non-refundable and subject to change fees.

The airline will also allow customers to fly standby for free on other flights the same day as their original flight, regardless of the ticket purchased.

What about international travel?

United Airlines has also eliminated change fees for international travel, but this only applies to flights originating in the U.S. and does not include Basic Economy fares. For international travel, customers who purchase tickets through December 31, 2020, can change their flights without fees for travel up to 12 months from the original ticket issue date.

United Airlines will also allow customers to change their destination city for international travel, which was previously not permitted. However, any fare difference will still apply.

What if I want to cancel my flight altogether?

Customers who have purchased a non-refundable ticket, including Basic Economy fares, can cancel their flight and receive a credit for future travel on United Airlines. This credit can be used up to 24 months from the original ticket issue date and can be applied to any United Airlines flight, including Basic Economy fares.

Customers who cancel their flight will receive an electronic travel certificate via email, which can then be used to book a new flight online or over the phone.

What other measures is United Airlines taking during the COVID-19 pandemic?

United Airlines has implemented a number of safety measures to protect its customers and employees during the COVID-19 pandemic, including requiring all passengers to wear a face covering while onboard the aircraft, increasing the frequency of cleaning and disinfecting planes, and adjusting boarding procedures to promote social distancing.

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The airline has also implemented a flexible rebooking policy that allows customers to change their travel plans without fees if they are feeling ill or have been exposed to COVID-19.

How can I contact United Airlines for more information?

If you have any questions about United Airlines’ change fee policy or any other aspect of your travel, you can contact the airline directly by phone or through its website. The airline also has a mobile app that allows customers to manage their travel from their smartphone or tablet.

United Airlines’ customer service team is available 24/7 to assist with any questions or concerns you may have.

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In conclusion, United Airlines is indeed charging change fees for most of its flight bookings. This policy has been a point of contention among customers, especially during the COVID-19 pandemic, where many travelers have had to change or cancel their travel plans due to unforeseen circumstances. While some airlines have waived change fees during this time, United has continued to charge them, which has led to frustration and disappointment among some of its passengers.

It is important to note that United Airlines has recently made changes to its change fee policy. As of January 1, 2021, the airline has eliminated change fees for most of its domestic flights and some international flights. This move has been welcomed by many customers, who now have more flexibility when it comes to changing their travel plans. However, it is worth noting that certain restrictions and fees may still apply, depending on the fare class and destination.

Overall, while United Airlines has faced criticism for its change fee policy in the past, the recent changes it has made show that the company is listening to its customers and trying to adapt to the changing travel landscape. Whether these changes will be enough to win back the trust and loyalty of its passengers remains to be seen, but it is a step in the right direction.

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