Which Airline Is Better American Or United?

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Are you planning a trip and wondering which airline to choose between American and United? Look no further, as we dive into the details of both airlines to help you make an informed decision. With their extensive networks and long-standing reputations, it can be tough to decide which airline is better. Let’s explore the features, services, and overall experience of both airlines to determine which one reigns supreme. Get ready to discover which airline will provide you with a comfortable and enjoyable journey.

Which Airline is Better American or United?

American Airlines vs United Airlines: Which One is Better?

When it comes to choosing an airline, there are a lot of factors to consider. From price to amenities, it can be challenging to decide which airline is the best fit for your travel needs. Two popular airlines in the United States are American Airlines and United Airlines. In this article, we’ll compare the two airlines and help you decide which one is better for you.

History and Overview

American Airlines, founded in 1926, is one of the oldest airlines in the United States and operates out of its hub in Dallas/Fort Worth. The airline has a fleet of over 950 aircraft and serves more than 350 destinations in 50 countries worldwide.

United Airlines, founded in 1926 as well, is headquartered in Chicago and has a fleet of over 800 aircraft. It serves more than 300 destinations in 60 countries worldwide.

Both airlines are members of the Star Alliance, which is the world’s largest airline alliance.

Benefits of American Airlines

American Airlines offers a variety of benefits to its passengers, including:


  • AAdvantage loyalty program

  • Admirals Club lounge access

  • Wi-Fi on most flights

  • In-flight entertainment

  • Premium economy seating

The AAdvantage loyalty program is one of the most popular airline loyalty programs in the world. Members can earn points for flights and other purchases, and redeem them for flights, upgrades, and other rewards. Admirals Club lounge access is available to members of the airline’s loyalty program or for purchase. The lounges offer comfortable seating, free snacks and drinks, and Wi-Fi.

Premium economy seating is available on select flights, offering extra legroom and other amenities.

Benefits of United Airlines

United Airlines also offers a variety of benefits to its passengers, including:

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  • MileagePlus loyalty program

  • United Club lounge access

  • Wi-Fi on most flights

  • In-flight entertainment

  • Economy Plus seating

The MileagePlus loyalty program offers members the ability to earn and redeem points for flights, upgrades, and other rewards. United Club lounge access is available to members of the airline’s loyalty program or for purchase. The lounges offer comfortable seating, free snacks and drinks, and Wi-Fi.

Economy Plus seating is available on select flights, offering extra legroom and other amenities.

Price and Routes

When it comes to price, both airlines offer competitive fares. However, it’s essential to note that American Airlines offers more routes and destinations than United Airlines. If you’re looking for a broader range of options, American Airlines may be the better choice.

American Airlines vs United Airlines: Which is Cheaper?

The cost of a flight can vary depending on several factors, including the time of year, the day of the week, and the destination. However, in general, American Airlines is known for offering more affordable flights than United Airlines.

American Airlines vs United Airlines: Which Offers More Routes?

American Airlines offers flights to over 350 destinations in 50 countries, while United Airlines offers flights to over 300 destinations in 60 countries. If you’re looking for a broader range of options, American Airlines may be the better choice.

In-Flight Experience

When it comes to the in-flight experience, both airlines offer similar amenities, including Wi-Fi, in-flight entertainment, and comfortable seating.

American Airlines vs United Airlines: Which Has Better In-Flight Entertainment?

Both airlines offer a variety of in-flight entertainment options, including movies, TV shows, and music. However, American Airlines has a more extensive selection of movies and TV shows, making it the better choice for passengers who want a broader range of options.

American Airlines vs United Airlines: Which Has More Comfortable Seating?

Both airlines offer comfortable seating options, including premium economy and extra legroom options. However, United Airlines’ Economy Plus seating offers more legroom than American Airlines’ premium economy seating, making it the better choice for passengers who want more space.

Customer Service

When it comes to customer service, both airlines have their strengths and weaknesses. However, American Airlines has a better reputation for customer service than United Airlines.

American Airlines vs United Airlines: Which Has Better Customer Service?

American Airlines has a better reputation for customer service than United Airlines. The airline has won several awards for its customer service, including the 2019 J.D. Power Award for customer satisfaction.

United Airlines has had some issues with customer service in the past, including a high-profile incident in 2017 when a passenger was forcibly removed from a flight.

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Final Verdict

Overall, both American Airlines and United Airlines offer competitive fares, similar amenities, and extensive route networks. However, if you’re looking for a broader range of options, American Airlines may be the better choice. Additionally, if you prioritize customer service, American Airlines may be the better choice as well.

In the end, the choice between American Airlines and United Airlines depends on your personal preferences and travel needs. Consider the factors we’ve discussed in this article, and choose the airline that best fits your needs.

Frequently Asked Questions

What are the differences between American and United airlines?

American Airlines and United Airlines are similar in many ways but have some differences that may influence your choice. American Airlines has more destinations and flight options, while United has a better on-time performance. American Airlines offers more premium cabin options, while United has better customer service reviews.

American Airlines also has more options for earning and using frequent flyer miles, while United Airlines is part of the Star Alliance, which allows for more partner airlines and more options for earning and using miles. Ultimately, the choice between the two airlines may come down to personal preference and travel needs.

What is American Airlines known for?

American Airlines is known for its extensive domestic and international route network, including many destinations in Europe, Latin America, and Asia. The airline is also known for its frequent flyer program, AAdvantage, which offers many ways to earn and redeem miles. American Airlines offers a range of premium cabin options, including lie-flat seats in Business and First Class.

The airline is also known for its customer service, although this can vary depending on the specific flight and crew. American Airlines has a strong safety record and is committed to sustainability and reducing its environmental impact.

What is United Airlines known for?

United Airlines is known for its global route network, which includes many destinations in Asia, Europe, and Latin America. The airline is also known for its frequent flyer program, MileagePlus, which offers many ways to earn and redeem miles. United Airlines offers a range of premium cabin options, including lie-flat seats in Business and First Class.

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The airline is also known for its customer service, although this can vary depending on the specific flight and crew. United Airlines has a strong safety record and is committed to sustainability and reducing its environmental impact.

Which airline has better on-time performance?

In recent years, United Airlines has had a better on-time performance than American Airlines. According to data from the US Department of Transportation, United Airlines had an on-time arrival rate of 81.8% in 2020, while American Airlines had an on-time arrival rate of 76.9%.

However, it is important to note that on-time performance can vary depending on the specific route and time of day. Factors such as weather, air traffic control, and mechanical issues can also affect on-time performance.

Which airline offers better customer service?

Both American Airlines and United Airlines have mixed reviews when it comes to customer service. However, United Airlines has generally received higher ratings in recent years. According to J.D. Power’s 2020 North America Airline Satisfaction Study, United Airlines ranked higher than American Airlines in overall customer satisfaction.

United Airlines has also invested in improving its customer service, including introducing a new training program for flight attendants and customer service agents. However, it is important to note that customer service can vary depending on the specific flight and crew.

United Airlines Vs American Airlines Comparison 2021!


In conclusion, when it comes to choosing between American and United Airlines, the answer ultimately depends on your individual preferences and needs. Both airlines offer a variety of routes and services, but it’s important to consider factors such as pricing, loyalty programs, and customer service.

If you’re someone who values a strong loyalty program, then American Airlines’ AAdvantage program may be the right choice for you. However, if you’re more concerned with finding affordable fares and don’t mind sacrificing some perks, United Airlines may be the better option.

Additionally, it’s worth noting that both airlines have had their share of negative headlines and customer complaints in recent years. It’s important to do your own research and read reviews from other travelers to get a better sense of what to expect from each airline.

Ultimately, whether you choose American or United Airlines, it’s important to remember that the journey is just as important as the destination. Sit back, relax, and enjoy the ride!

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