Cant Get Boarding Pass On American Airlines App?

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Are you planning to fly with American Airlines but having trouble getting your boarding pass through their app? Don’t worry, you’re not alone! Many travelers have experienced the same issue and found it frustrating.

In this article, we will explore the possible reasons why you can’t get your boarding pass on American Airlines app and provide you with some simple solutions to help you get your boarding pass and get on your way to your destination hassle-free. So, let’s dive in and find out how to get your boarding pass without any trouble!

Cant Get Boarding Pass on American Airlines App?

Cant Get Boarding Pass on American Airlines App?

Are you having trouble getting your boarding pass on the American Airlines app? This can be frustrating, especially if you’re in a hurry and don’t have time to wait in line at the airport. Fortunately, there are a few things you can try to get your boarding pass on the app and be on your way.

Check Your Flight

The first thing you should do is make sure your flight is eligible for mobile check-in. Not all flights are eligible, especially if you’re flying internationally or with a partner airline. To check if your flight is eligible, go to the American Airlines website or app and enter your flight details. If you’re eligible, you should see the option to check in online or on the app.

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If your flight is eligible and you still can’t get your boarding pass on the app, there may be a technical issue with the app or your account. In this case, try logging out of the app and logging back in. If that doesn’t work, try deleting and reinstalling the app. If you’re still having issues, contact American Airlines customer service for assistance.

Ensure You’re Logged In

If you’re unable to access your boarding pass on the American Airlines app, it could be because you’re not logged in. Make sure you’re logged in to the app with the same account you used to book your flight. If you’re not sure which account you used, check your email for your flight confirmation and use the email address associated with the confirmation to log in to the app.

Check Your Connection

Another reason you may not be able to get your boarding pass on the app is because of a poor internet connection. Make sure you’re connected to a strong and stable internet connection before trying to access your boarding pass on the app. If you’re having trouble accessing the app or your boarding pass, try switching to a different Wi-Fi network or using your cellular data instead.

Try Using a Different Device

If you’re still having trouble getting your boarding pass on the app, try using a different device. The issue could be with your phone or tablet, and switching to a different device could solve the problem. If you don’t have access to another device, try using a desktop or laptop computer to access your boarding pass online.

Benefits of Using the American Airlines App

Despite the occasional technical issues, using the American Airlines app for mobile check-in and boarding passes has many benefits. With the app, you can easily check in for your flight, choose your seat, and access your boarding pass all in one place. You can also view your flight details, track your baggage, and receive real-time updates on any changes to your flight.

Other Options for Getting Your Boarding Pass

If you’re still unable to get your boarding pass on the American Airlines app, don’t worry. There are other options available to you. You can print your boarding pass at the airport using a self-service kiosk or at the check-in counter. If you’re traveling with carry-on luggage only, you can also use the mobile boarding pass option at select airports, which allows you to scan your boarding pass directly from your phone.

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American Airlines App vs. Other Airline Apps

Compared to other airline apps, the American Airlines app is user-friendly and easy to navigate. It also offers a variety of features that other apps may not have, such as real-time flight updates and baggage tracking. However, if you frequently fly with other airlines, it may be more convenient to use a general travel app, such as Expedia or Kayak, which allows you to track all your flights in one place.

Conclusion

If you’re having trouble getting your boarding pass on the American Airlines app, don’t panic. There are several things you can try, including checking your flight eligibility, ensuring you’re logged in, checking your internet connection, and using a different device. If none of these solutions work, there are other options available to you, such as printing your boarding pass at the airport or using a general travel app. With a little patience and persistence, you’ll be on your way in no time.

Frequently Asked Questions

1. How do I troubleshoot the issue of not being able to get a boarding pass on the American Airlines app?

If you are unable to get a boarding pass on the American Airlines app, try the following troubleshooting steps:

1. Check your internet connection and ensure that it is stable and strong.

2. Ensure that you have the latest version of the American Airlines app installed on your device.

3. Restart your device and try again.

4. If the issue persists, try deleting and reinstalling the American Airlines app.

2. Can I get a boarding pass at the airport if I am unable to get it on the American Airlines app?

Yes, if you are unable to get a boarding pass on the American Airlines app, you can get it at the airport. You can print the boarding pass at a self-service kiosk or request it from an American Airlines representative.

However, it is recommended to try and resolve the issue beforehand, to save time and avoid any inconvenience at the airport.

3. What should I do if I am unable to get a boarding pass on the American Airlines app, and I have a connecting flight?

If you are unable to get a boarding pass on the American Airlines app, and you have a connecting flight, you can still proceed to the airport and print the boarding pass at a self-service kiosk or request it from an American Airlines representative.

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However, it is recommended to try and resolve the issue beforehand, to save time and avoid any inconvenience during the connecting flight.

4. Can I use the American Airlines app to check in for international flights?

Yes, you can use the American Airlines app to check in for international flights. However, some countries may require additional documentation and verification, which cannot be completed through the app. In such cases, you will have to complete the verification process at the airport.

It is recommended to check the entry requirements of the country you are traveling to beforehand, to avoid any issues or delays.

5. Is it mandatory to get a boarding pass on the American Airlines app?

No, it is not mandatory to get a boarding pass on the American Airlines app. You can get a boarding pass at the airport through a self-service kiosk or by requesting it from an American Airlines representative.

However, the app offers the convenience of checking in and obtaining a boarding pass from the comfort of your device, which can save time and hassle at the airport.

Check in to American Airlines Flight Using the App


In conclusion, if you can’t get your boarding pass on American Airlines app, don’t worry. There are various reasons why you might be having this issue, and there are several solutions to try out. First, ensure that your flight is eligible for mobile check-in, make sure you have a stable internet connection, and double check that all your information is correct. If none of these solutions work, you may need to contact American Airlines customer service for further assistance.

Remember, technology can sometimes be unpredictable, but with a little patience and perseverance, you’ll be able to obtain your boarding pass and be on your way to your destination. Don’t let a minor inconvenience ruin your travel experience. Keep calm and use the resources available to you to resolve the issue. We hope these tips will help you successfully obtain your boarding pass and have a stress-free travel experience on American Airlines. Bon voyage!

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